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Consultation Rooms

What Do Patients Want?

Consultation rooms are where crucial relationships and experiences take shape. A comfortable environment is essential for enabling effective communication between a patient, caregiver and others involved. A thoughtful design can create a sense of calm and order.

Besides a comfortable ambiance, two features of a thoughtful consultation room are privacy and accessibility. Privacy is important for intimate patient/caregiver exchanges, and accessibility to waiting areas improves efficiency. Furnishings that accommodate technology are important to provide information and instruction. Creating a favorable patient experience requires a sensitive design for color, lighting, furnishings and more.

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Insights

 Include a combination of exam rooms with a bed and consultation rooms without one to provide the most appropriate setting.

 A consultation room should be equipped for learning. Whether it’s a conference room or a more casual setting, the right tools help support information sharing.