Customer Resources

Questions and Answers

With NBS you always get valuable insights, innovative products and exceptional service. Here we offer quick links to warranty and payment information, a credit application, terms and conditions, and other important information. If you don’t see what you’re looking for, please call NBS Commercial Interiors at 248.823.5400.



Hands-on tools for architects, designers and anyone involved in workspace planning to help with developing or conveying design intent, space allocation and layout, and more. Learn more…

  • Remit Payments to:
    NBS Commercial Interiors
    6973 Reliable Parkway
    Chicago, IL 60686
  • NBS Main Fax Number:
  • Hours of Operation:
    8:00AM - 5:00PM
    Monday - Friday
    By Appointment
  • Easy Keys
    Misplace a key to a lock in your office furniture? Use this convenient website to order a replacement in an quick and easy way.
  • Application for Commercial Charge Account
    All new customers need to complete this form, or sign and attach similar data, in order to be set up in our system.
  • Certificate of Tax Exempt Sale
    Customers that have been given a tax exempt status by the state must submit this form to our Accounting department.
  • Terms and Conditions of Sale
    All customers must have a signed copy of our Standard Terms and Conditions of Sale on file. This outlines a variety of order requirements including but not limited to, Payment Terms, Changes and Cancellations, Delays, Additional Fees and Transfer of Ownership.
  • Credit Card Payment Form
    This form can be completed if paying your invoice by credit card and sent to our confidential Accounting department fax number for processing. A receipt will be emailed to you once this has been processed.
  • Seating Service Worksheet
    This form can be used if issues arise with your seating requiring a service call. Simply complete the worksheet and email to your NBS team member for a resolution.