Patient Rooms

Patient Rooms Aren’t Just for Patients

The ideal patient room serves three distinct occupants: patient, family and caregiver. It also should have three zones to support them. Thinking about the needs of each helps to determine the most efficient way to orient the space.

First is the patient zone. When patients feel a sense of ownership over their surroundings they feel more involved and connected to their caregivers. Next is the clinician zone, typically with a sink, storage and counter. Finally, a family zone where visitors can be comfortable while supporting the patient. Access is a key feature for all three zones. Caregiver access to the patient, patient access to the bathroom, and access to vital information is important for everyone.



 Patient rooms should consider the needs of three primary users: patients, family and caregivers. Patients need a place for personal belongings such as cards and flowers. Visitors need to be fully present without being in the way of staff. Caregivers need to work efficiently and connect closely with patients.

 Lighting must meet the comfort needs of the patient while meeting the work requirements of the staff, especially at night. Consider zoning light sources.

 The patient room is also a workplace for the caregivers. Consider providing space at the room threshold for activities such as charting, temporary storage of supplies and equipment, and impromptu meetings without blocking the corridor.

NBS Surround Animation

Support for Those Who Support

With the flexibility to serve as a sleep surface or sofa and features to support eating, working and socialization, the Steelcase Surround™ Collection offers family members a place to feel supported in healthcare environments. This animation highlights the features and overall reconfigurability of the Surround collection.